Thank you for shopping with KATE GALLIANO.

This is the Refund and Return Policy of KATE GALLIANO PTY LTD

We currently accept returns/exchanges for orders within Australia only. If you are not entirely satisfied with your purchase you may return or exchange it at your own shipping expense within 15 calendar days from the date of delivery. You may return any item if it is still in its original condition and packaging. It must be unworn, unwashed, and with all tags attached

Any products that have been damaged or altered from their original condition are not eligible for return. Sale items and/or items purchased, using a discount code are also not eligible for return.

We aim to process returns within 2 business days of your parcel showing as delivered to our warehouse, however we ask to please allow up to 5 business days  in case of higher volumes. Please note shipping costs are non refundable.

For return address information please email:

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If you have any questions about our Returns and Refunds Policy, please contact us:


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