Return and Exchange Process:
- Returns/exchanges are accepted within 15 calendar days from the date of delivery for Australian orders & 30 calendar days for all international orders.
- Sale items are not eligible for return.
- Items must be in their original condition and packaging, unworn, unwashed, and with all tags attached.
- Customers are responsible for shipping expenses for returns/exchanges.
- Returns are typically processed within 2 business days of parcel delivery to our warehouse. Please allow up to 5 business days during higher volumes.
- Shipping costs are non-refundable.
For return address information, please email: contact@kategalliano.com
Contact Information
If you have any questions regarding our Returns and Refunds Policy, please contact us:
- By email: contact@kategalliano.com